Introduction

Welcome to serenityandstepsca.com. This Terms of Use Agreement (the "Agreement") is made and entered into by and between you and Serenity and Steps.

(the "Company", "us", "we", or "our").

This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, and services provided by or on the Website (collectively, the "Services").

1. Acceptance of this Agreement

By accessing or using the Services, including submitting a request for a showroom estimate or promotional offer, you agree to be bound by this Agreement. If you do not agree, do not use the Website.

2. Eligibility

You must be at least 18 years old and reside in the United States to use the Services.

3. Changes to Terms

We may modify this Agreement at any time. Continued use of the Services after such changes will constitute your acceptance.

4. Services Provided

This Website allows you to request information, showroom estimates, or promotional offers. No payment is collected through this Website.

5. SMS/Text Messaging Policy

By submitting your information on the Website, you consent to receive SMS text messages from Serenity and Steps. regarding your inquiry, promotional offers, reminders, and showroom estimates.

Message frequency varies, typically 5–7 messages per week.Message and data rates may apply. Contact your wireless provider for details. To opt out, text STOP at any time. To receive help, text HELP or email us at [email protected].

We do not sell or share your mobile information with third parties for marketing purposes.

By providing your phone number, you consent to receive SMS messages from Serenity and Steps.

Message and data rates may apply. Message frequency may vary.

Reply STOP to opt out, HELP for help.

Carrier Liability Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

6. Privacy

For information on how we collect and use data, please view our Privacy Policy at:

https://serenityandstepsca.com/privacypolicy

7. Intellectual Property

All content on this Website is owned by or licensed to Serenity and Steps. and protected under applicable laws. You may not use or distribute any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our maximum liability shall not exceed $100 or the amount you paid us in the last 6 months.

9. Indemnification

You agree to indemnify and hold harmless Serenity and Steps. from any claims arising out of your misuse of the Services or violation of this Agreement.

10. Governing Law

This Agreement is governed by the laws of the State of California.

11. Dispute Resolution

All disputes shall be resolved through binding arbitration in Long Beach, California. You waive the right to participate in class action suits or jury trials.

12. Contact Information

If you have any questions about these Terms, you can contact us at:

Email: [email protected]

Last Updated: 01/26/2026